SHOPPING WITH REGALORI

Shipping Policy

Clear information about where we ship, how orders are fulfilled, and what to expect from delivery.

1. Where we ship

Regalori currently serves customers in the United States only. Shipping availability can vary depending on the product, shipping address, and carrier. We do not offer local pickup or in-person collection.

2. Where orders ship from

We work with third-party suppliers to source and fulfill products. Depending on the item and available warehouse, your order may ship from outside the United States, including China.

The dispatch location may differ from a product’s country of manufacture or the seller’s business location. We do not describe a product as shipping from a US warehouse unless that fulfillment location has been verified.

3. Order processing and dispatch

We begin processing orders after payment is confirmed. Processing and dispatch times may vary by product, supplier, and availability. Any product-specific dispatch information provided during shopping takes priority over general descriptions on this page.

Where no shipment timeframe is stated, we expect to ship within 30 days after receipt of a properly completed order, consistent with applicable US consumer protection requirements. Dispatch means the order has been handed to the carrier; it is not the same as delivery to your address.

4. Shipping methods, charges, and delivery estimates

Available shipping options and charges depend on the product and destination. The shipping charge, if any, is shown at checkout before you place your order. Please review the selected shipping option and the final order total before payment.

Where provided, transit times and expected delivery windows are estimates, not guaranteed arrival dates. Carrier schedules, customs processing, holidays, and other transportation conditions may affect delivery. We do not guarantee same-day dispatch or express delivery unless specifically stated for an eligible order.

5. Tracking and split shipments

When tracking information is supplied by the carrier or fulfillment partner, we will share it once available. Tracking updates can take time to appear after dispatch.

Items in the same order may ship separately from different suppliers or warehouses, and may arrive in more than one package or on different dates. The shipping charges shown at checkout are final. We will never add additional shipping charges after your order has been placed.

6. Delivery addresses and problems

Please check your shipping address carefully before placing an order. If you need a correction, contact us as quickly as possible. We may not be able to change the destination after dispatch.

If your package is delayed, arrives damaged, or appears lost, contact us with your order number and relevant details. We will review the issue and help determine the next steps.

7. Shipping delays and cancellations

If we learn that an order cannot ship within the stated dispatch timeframe (or the applicable default timeframe when none was stated), we will notify you and provide the options required by law, including agreeing to a revised shipment date or canceling the unshipped order for a prompt full refund.

If we are unable to fulfill an order, we will cancel the unshipped portion and provide the applicable refund. Estimated delivery dates do not remove any consumer rights provided by law.

Need help with shipping?

For questions about availability, shipping methods, or an existing order, contact us at support@regalori.com or visit our Contact Us page.

Last updated: October 23, 2026.